Frequently Asked Questions
Getting Started
How do I create my first SOP?
Start by navigating to the SOPs section and clicking "Create New SOP". Our guided wizard will walk you through the process.
What user roles are available?
FloeBase supports Admin, Manager, Editor, and Viewer roles, each with different permission levels.
How do I invite team members?
Go to Organization Settings > Users and click "Invite User". Enter their email and assign a role.
SOP Management
How do I edit an existing SOP?
Open the SOP you want to edit, click the "Edit" button, make your changes, and save. Changes are tracked in version history.
Can I use templates?
Yes! Browse our template library or create custom templates for your organization.
How does approval workflow work?
Configure approval workflows in SOP settings. Assign approvers and set up multi-stage approvals as needed.
Compliance & Security
Is FloeBase HIPAA compliant?
Yes, FloeBase is designed with HIPAA compliance in mind, including encryption, access controls, and audit logging.
How do audit logs work?
All actions are automatically logged with timestamps, user information, and details. View logs in the Compliance section.
Can I export compliance reports?
Yes, generate comprehensive compliance reports from the Compliance Dashboard with customizable date ranges.
Still need help?
Our support team is here to help. Reach out and we'll get back to you within 2 hours.